At Shalom Christian Books Shop, we are committed to delivering Holy Bibles and Christian products safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Order processing time is typically 1–3 working days, excluding Sundays and public holidays.
- Bulk or special orders may require additional processing time.
2. Shipping Locations
- We currently ship across India.
- For bulk or special ministry orders, customers are requested to contact us directly before ordering.
3. Shipping Charges
- Shipping charges, if applicable, will be clearly shown at checkout.
- Charges may vary based on:
- Delivery location
- Package weight and size
- Courier service
- Any promotional or free shipping offers are subject to change.
4. Delivery Time
- Estimated delivery time is 3–10 working days, depending on the destination.
- Remote or rural areas may require additional time.
- Delivery timelines are estimates and may vary due to courier or external factors.
5. Courier Partners
- Orders are shipped through trusted third-party courier and logistics partners.
- Tracking details will be shared once the order is dispatched (where available).
6. Delivery Delays
Shalom Christian Books Shop is not responsible for delays caused by:
- Courier service issues
- Natural disasters or weather conditions
- Government restrictions or strikes
- Incorrect or incomplete address details provided by the customer
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect product, you must inform us within 24 hours of delivery.
- Clear photos or videos of the product and packaging must be shared for verification.
- Only replacement is provided. No returns or refunds.
- Complaints reported after 24 hours will not be accepted.
8. Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.
9. Contact for Shipping Support
For shipping or delivery-related queries, please contact:
Shalom Christian Books Shop
📞 Phone: 90105 75501 / 94912 57795
✉️ Email: Shalombookshopkakinada@gmail.com